Privacy Policy

1. About Rato Panda Digitals

Rato Panda Digitals is a technology and digital solutions business registered in Nepal, providing software development, website and application development, SaaS solutions, AI and automation, cloud and hosting solutions, web portals, e-commerce solutions, branding and digital marketing, training, and related technology services.

2. Information We Collect

Depending on how you interact with our website and services, we may collect:

Information You Provide

• Full name
• Email address
• Phone number
• Company or organization name
• Address or location information
• Information submitted through contact, inquiry, quotation, or service forms
• Project requirements and other information you voluntarily provide

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• Basic website usage information

Cookies and Similar Technologies

We may use cookies and similar technologies to operate, secure, understand, and improve our website performance and traffic measurement. You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

• Respond to inquiries and requests
• Provide and manage our services
• Prepare quotations and proposals
• Communicate about projects and services
• Improve our website, products, and services
• Provide customer support and maintain website security
• Prevent fraud, abuse, and unauthorized activity
• Comply with applicable laws and legal requirements
• Send service-related or authorized promotional communications

4. How We Share Information

Rato Panda Digitals does not sell or rent your personal information to third parties. We may share information when reasonably necessary with trusted service providers, contractors, government regulators where required by law, or professional advisers.

5. Third-Party Services

Our website or services may use third-party technologies such as hosting providers, analytics tools, communication services, payment providers, and cloud platforms. These third parties process information according to their own privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic storage system or internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill service requests, maintain project records, resolve disputes, and meet legal or regulatory obligations.

8. Your Privacy Rights

Subject to applicable law, you may request access to personal data we hold about you, request corrections or deletion, withdraw consent, or object to certain processing by contacting our team.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

10. Marketing Communications

Where permitted by law, we may contact you regarding updates, offers, or service options. You may opt out of receiving promotional communications at any time.

11. External Links

We are not responsible for the privacy practices, security, content, or policies of external third-party websites linked on our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or operations. Updated versions will be published on this page with a revised date.